Care for furniture and seating
Simple steps according to the materials indicated
Furniture and seating care
Proper care begins with the exact identification of the product's materials. The advice below remains general: the product sheet for the model concerned should always be consulted first.
01
Identify the material
Before any cleaning, check if your product mentions wood panels, metal, steel, aluminum, glass, fabric, woven resin, or a combination of these materials.
02
Wood panels
For items whose description recommends simple routine care, use gentle methods and avoid assuming that a particular treatment is suitable for all finishes.
03
Metal, steel and aluminum
Clean surfaces using a method compatible with the finish indicated on your product. Do not use advice specific to a coating that is not mentioned on the product sheet.
04
Glass
For glass or tempered glass surfaces mentioned on certain items, opt for cleaning suitable for glass and avoid impacts during handling.
05
Fabric
For fabric sofas and seating, follow the product-specific instructions. If the product sheet states that an item is removable, treat this feature as specific to the item concerned and not to the entire category.
06
Woven resin
Some outdoor furniture items use woven resin. Care should be adapted to this material and the associated structure described on the product sheet.
07
Moving parts
Drawers, doors, casters, adjustable shelves and modular elements are only available on certain items. Use them according to the configuration indicated for your product.
08
Moving furniture
Before moving a piece of furniture, take into account its size and the moving or removable elements mentioned. Avoid handling that could force components.
09
Periodic inspection
For daily use, regularly check the condition of surfaces and accessible assembly elements to quickly identify any anomaly requiring special attention.
10
In case of a defect
A conformity issue or hidden defect falls under legal warranties when applicable. It should not be confused with simple maintenance advice nor limited to the voluntary 30-day return period.
Operator information
HAIDAR ALABEDY · wickerandwind
Address: 2003 MAYFIELD VILLA DR, ARLINGTON, TX 76014, United States
Email: assistteam@wickerandwind.com
Phone: +1(682)025-6719
Website: wickerandwind.com
Customer service: Monday to Friday, 09:00 to 17:00, Arlington, Texas local time (Central Time Zone), excluding local holidays.