Care for furniture and seating

Simple steps according to the materials indicated

Furniture and seating care

Proper care begins with the exact identification of the product's materials. The advice below remains general: the product sheet for the model concerned should always be consulted first.

01

Identify the material

Before any cleaning, check if your product mentions wood panels, metal, steel, aluminum, glass, fabric, woven resin, or a combination of these materials.

02

Wood panels

For items whose description recommends simple routine care, use gentle methods and avoid assuming that a particular treatment is suitable for all finishes.

03

Metal, steel and aluminum

Clean surfaces using a method compatible with the finish indicated on your product. Do not use advice specific to a coating that is not mentioned on the product sheet.

04

Glass

For glass or tempered glass surfaces mentioned on certain items, opt for cleaning suitable for glass and avoid impacts during handling.

05

Fabric

For fabric sofas and seating, follow the product-specific instructions. If the product sheet states that an item is removable, treat this feature as specific to the item concerned and not to the entire category.

06

Woven resin

Some outdoor furniture items use woven resin. Care should be adapted to this material and the associated structure described on the product sheet.

07

Moving parts

Drawers, doors, casters, adjustable shelves and modular elements are only available on certain items. Use them according to the configuration indicated for your product.

08

Moving furniture

Before moving a piece of furniture, take into account its size and the moving or removable elements mentioned. Avoid handling that could force components.

09

Periodic inspection

For daily use, regularly check the condition of surfaces and accessible assembly elements to quickly identify any anomaly requiring special attention.

10

In case of a defect

A conformity issue or hidden defect falls under legal warranties when applicable. It should not be confused with simple maintenance advice nor limited to the voluntary 30-day return period.

Operator information

HAIDAR ALABEDY · wickerandwind

Address: 2003 MAYFIELD VILLA DR, ARLINGTON, TX 76014, United States

Email: assistteam@wickerandwind.com

Phone: +1(682)025-6719

Website: wickerandwind.com

Customer service: Monday to Friday, 09:00 to 17:00, Arlington, Texas local time (Central Time Zone), excluding local holidays.